Go to Top
  • No products in the basket.

Care & Maintenance

Bold Knee Brace

Whether you are a professional athlete, or primarily need support for activities of daily living, Townsend’s BOLD knee brace is designed to perform. Townsend BOLD brace sets the industry standard for control, comfort and patient convenience.  If you experience any skin reactions, loss of circulation, unusual knee pain or any other complication you think may be associated with the use of this product, stop wearing the brace and seek medical advice from a qualified professional.

Care & Maintenance

Hinges – The hinges on your brace are pre-lubricated. If sand, dirt or water get inside the hinges, they may require periodic lubrication. If you notice the hinges not gliding smoothly, a few drops of a synthetic lubricant can be applied. You can purchase this type of lubricant at a hardware store.

Straps – The straps on your brace are non-elastic for maximum control. After considerable use, if the fibres on your strap do not adhere as well to the Velcro “hook” tab, if possible, cut the strap shorter so the Velcro hook tab adheres to a section of the strap that has fresher fibres. Otherwise the straps may need to be replaced.

Pads – Your brace is lined with padding that provides a comfortable interface between your leg and the shells. The straps also have pads. Do not remove the pads from the brace or straps. Wipe the pads after each use to remove any moisture and let the pads air dry. You can also clean the pads with a mild anti-bacteria soap and rinse them off with fresh water. DO NOT wash pads in a machine or dry them with a blow dryer.

Parts & Service

Comfort pads, condylar pads, hinge covers, straps and other parts on your brace may need to be repaired or replaced due to normal wear and tear. If your brace requires repairs or replacement parts, you should contact the professional who assisted you in ordering and fitting your brace. Certain parts are covered by a limited warranty.

Undersleeves & Protective Covers – This brace has a soft liner and is designed to be worn directly against the skin. Neoprene or cotton undersleeves may be ordered if you prefer to wear a sleeve under your brace. Wearing an undersleeve may enhance comfort, however, a sleeve can potentially cause the brace to slip down your leg. If you intend to wear your brace for high intensity sports (football, soccer, baseball, etc.) Or activities that may expose the brace to objects that could damage the painted shells, we strongly recommend that you speak with the medical professional who fit your brace about ordering a protective cover. A cover is also often required for team sports.

Warranty Information

Under normal use and conditions, the shells and hinges on your brace are covered by a one year warranty against defects or breaking. Straps, hinge covers, and other replaceable parts are covered for six months. If you experience a problem with the fit or function of the brace, please call the medical provider who fit your brace.

Product Disclaimer

The Townsend Bold brace has proven beneficial to many patients, outcomes will vary based on factors including patient age, general health, and/or lack of compliance with instructions for how to put on and use the product. Because of variations in the health and condition of each patient, Townsend Design also does not make any specific recommendations regarding appropriate activities for the use of this brace. While a Townsend functional knee brace may aid in decreasing the risk or degree of injury, Townsend Design cannot and does not guarantee that the brace will restrict all instabilities or prevent injuries especially as the intensity of physical activity increases. Contact and high velocity sports are inherently dangerous and create a higher risk for injury